Looking for growth opportunities and a rewarding career? Join our dynamic team with a culture that believes in putting people first!
NorthPoint Fresh provides cold storage for fresh but not frozen goods. We provide an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.
Job Summary:
We are looking for an Account Coordinator to work in our Shipping & Receiving department. This role is responsible for overseeing the administrative functions of the Shipping & Receiving department and ensuring customer needs are being met.
How we put you first:
At NorthPoint Fresh we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:
- Comprehensive medical, dental, vision plans and more
- Paid Time Off
- 401k with 100% match up to 6%, immediately vested upon enrollment
- Wellness Reimbursement
- $2000 annual HSA employer contribution
- Paid Parental Leave
What you’ll do:
- Build and maintain professional relationships with customers.
- Collaborate with warehouse team to ensure accuracy of product received.
- Verify product count to ensure accuracy of data entered in the system.
- Follow HACCP and SQF requirements for food quality and safety.
- Manage fulfillments and ensure product is received correctly.
- Verify accuracy of paperwork and handle discrepancies with customers.
- Resolve internal and external issues to ensure department is efficient in meeting customer needs.
- Other duties as assigned.
Qualifications & Skills:
- At least 1 year Shipping & Receiving experience.
- Must have customer service skills.
- Must have basic math and computer skill.
- Must be proficient in MS Office Suite (Word, Excel, PowerPoint, etc.).
- Strong Interpersonal, analytical, and problem-solving skills.
- Ability to multi-task in a fast-paced environment.
- Great attention to detail.
- Must be a team player.
- Willing to work weekends, holidays or different shifts when needed to ensure the business is operational 24/7.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.